Staff Policies
These policies are set in place so that you can know what is expected of you while conducting business at Beauty Junkie. Please note that policies can change at any time. In the event there is a policy change, there will be an announcement in Band.
1. Freedom For Artists
Beauty Junkie team members have a lot of independence, but with freedom comes responsibility. We love giving freedom to our team, and we trust that each artist can take responsibility for themselves and their career success.
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All members of the team at Beauty Junkie have unlimited access to the salon.
We require that everyone treats the space, the equipment, and the supplies contained within the salon, with the utmost respect and care.
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It is imperative to check the calendar before taking days off. If there are guests on the schedule during the planned time off, the artist is required to contact them about rescheduling.
If the guest can not reschedule or be placed with another artist, the artist must come in to service the guest.
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At Beauty Junkie, our artists are free to work in other venues, but we expect our artists to maintain their schedules with utmost responsibility.
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Artists choose the days and times they want to work.
We use digital booking software that enables guests to book online. Each team member has the option to customize the experience or opt out entirely. Don't forget that less is more; clients become confused with too many options.
Artists are responsible for checking the accuracy of appointments booked online. If ever there is an appointment that appears to be an error, we ask that the artist reach out to the guest to confirm the selected session time.
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Attendance is required only for client appointments. Waiting for walk-ins is 100% optional. We expect team members to arrive at the salon at least 10 minutes before their first appointment.
We must conduct thorough consultations and know our working pace to stay on schedule. If a guest wants to achieve more than there is time to accomplish, you must be capable of communicating an equitable solution for them.
2. Salon Cleanliness Standards
We take pride in maintaining a clean and safe environment for our guests and artists at Beauty Junkie. We follow exacting cleanliness and sanitation standards to prevent the spread of bacteria, viruses, and other harmful substances.
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Artists must clean their work area and tools before and after each guest.
Wipe down work surfaces, chairs, and shampoo bowls after each use.
Wipe up color spills ASAP.
Disinfect tools.
Replace items such as towels, gowns, razor blades, and gloves.
Color Bowls and Bottles
Scoop out excess hair color from the bowls and into the large trash can by the brooms. Then wash the bowl and brush, or the bottle and nozzle, thoroughly before placing them into the dish drainer.
Empty the dish drainer if you notice it is full.
Laundry—It is the responsibility of each team member to handle their portion of the laundry tasks daily. Check regularly; If there is laundry to be washed, dried, hung, or folded, get it done.
Trash
If a small waste bin is full, empty it into the large can.
If the large can is full, take it out to the dumpster and replace the liner.
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Lights On
The front door unlocked/ back door locked.
Music On - "Hey Google, play the Beauty Junkie playlist from Spotify.”
Ensure the front entryway and sidewalk are tidy.
Select and set up your station for your shift.
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Trash
Empty all small wastebaskets into the large can.
Pull out the liner from the large can, and toss it into the dumpster out back. Replace the liner in the inner can of the large trash can, tucking in excess through the hole at the top of the inner can lining.
Empty dish drainer.
Complete laundry tasks.
Do a general sweep.
Put all tools and products away.
Wipe down the workstation.
Remove neck rests from shampoo bowls and wipe the bowls clean.
Music Off
Lights Off, except lamps and hanging lights.
Front door locked/ back door locked, bolt & knob
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Artists must wash their hands regularly throughout the day, especially after using the restroom and before touching guests.
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We reserve the right to refuse service to any guest who shows signs of illness or contagious disease. Artists must also alert management immediately if they suspect a guest may be ill or contagious.
3. Staff Services
Respect artists who don't want to do hair for free. But for those who don't mind, doing each other's hair is a great opportunity to practice and gain a deeper understanding of the services you're interested in. It's also a good way to help each other create social media content.
So, enjoy the experience!
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As often as you want and someone else is willing.
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You may do your hair color at no cost once every 8 weeks.
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You may do a keratin treatment no more than once per year.
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Extension services can happen as often as you want; someone else is willing. The cost of the extension hair can be ordered at wholesale price.
4. Drug and Alcohol Policy
Beauty Junkie is committed to providing a safe and productive work environment for all of our artists and guests.
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The use of drugs or alcohol during work hours is strictly prohibited, and any team member found to be under the influence of drugs or alcohol while on the job will be subject to disciplinary action, up to and including termination of employment.
While Beauty Junkie does not conduct drug testing, we expect all artists to report to work sober and fully alert. We also expect our team members to refrain from using drugs or alcohol during work hours. This policy applies to all team members, regardless of whether they are on duty or off duty, while on the premises of Beauty Junkie.
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We understand that addiction is a serious health issue, and we encourage employees who may be struggling with addiction to seek help through professional resources. If you need help and want to receive it, we are here to support you.
5. Conflict Resolve
At Beauty Junkie, we prioritize open communication and firmly believe that conflicts can be resolved through respectful and professional dialogue. We encourage all artists to address any conflicts with guests or other team members promptly and efficiently. To facilitate conflict resolution, we have put in place clear procedures.
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We advise our artists to handle conflicts by addressing the other person involved directly, calmly, and respectfully.
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If a conflict cannot be resolved through direct communication, the involved parties should escalate the issue to the owner. She will listen to both sides of the conflict and work to find a mutually acceptable resolution.
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If a conflict involves harassment or discrimination, it should be reported immediately to the owner. Beauty Junkie has a zero-tolerance policy for any form of harassment or discrimination, and any such incidents will be thoroughly investigated.
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All conflicts should be documented in writing, including the parties involved, the nature of the conflict, and any resolution that was reached. This documentation should be kept on file by the owner.
6. Paid Time Off
Staff may earn up to 2 weeks of PTO per year. Since we do not have full-time or part-time positions, eligibility is determined slightly differently over other establishments.
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Must be employed by Beauty Junkie for at least one year.
Must be charging guests at least $90 per hour.
Average weekly reservations from the previous year must equal at least $2,000.00.
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Must be employed by Beauty Junkie for at least three years.
Must be charging guests at least $120 per hour.
Average weekly reservations from the previous year must equal at least $3,000.00.
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Unlike unpaid time off, paid time off requires a request in writing. The request must be submitted to management at least two weeks before the desired departure time.
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One week of PTO equals the average commission earned over the previous 12 months to the beginning of the time off request.
As an example, let's consider that on October 15th, Cletus McLazerButt requested PTO from December 1-3. The PTO would then be calculated while performing payroll for the week of December 1st, and the average would be taken from December 1st of the previous year through November 31st of the current year.
Tunes in the Salon
Everyone has their particular taste in music, but while working at Beauty Junkie, it is imperative to stick to the playlist.
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Accessing Our Playlist
Ipad-> Spotify->Beauty Junkie
“Hey Google… play the Beauty Junkie playlist from Spotify.”
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Sometimes there is a song we can’t live without, and at other times there are tunes that make us feel like our ears are bleeding. Fortunately, you can request that a song be added or removed from our playlist.
Make mention of the submission to management and introduce your music requests HERE.
8. Model Sessions
Practicing on live models is an excellent method of perfecting new skills and creating deliberate social media content. Working with real clients not only provides practical exposure to various hair types, textures, and preferences but it also fosters crucial communication and problem-solving skills. By engaging with live models, hair artists, at all levels of their careers, can refine their techniques, gain confidence in their abilities, and acquire content for marketing purposes.
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Before beginning on your model, they must sign a release form. The form can be found here and/or listed in the footer of our website. You can save time by emailing your model a link to the form or having them sign it when they arrive at the salon.
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Each model may only sit for a discounted model session no more than once per year.
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Models used for individual practice work must pay 50% of the artist’s hourly rate for the time booked, and, at times, material costs.
Models used for ticketed/paid classes pay nothing, except for extension hair.
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Max Frequency: 1 haircut model per week
Material Cost: N/A
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Max Frequency: 1 model per week
Material Cost: N/A
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Max Frequency: 1 color model per month
Material Cost: $20 for personal learning models. No cost for paid-class models.
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Max Frequency: 1 keratin model per month.
Material Cost: $20 for personal learning models. No cost for paid-class models.
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Max Frequency: 1 hair extension model per month
Material Cost: Retail cost of the extension hair for personal learning models. Extension hair can be ordered at wholesale price for paid-class models.
9. Friends & Family Services
From experimenting with new techniques to sharing moments of creativity and transformation, styling the hair of friends and family fosters a supportive environment that enhances learning, strengthens bonds, and creates memorable experiences for all involved. As positive as this experience is, it can also pose a risk to personal and professional boundaries. Remember, those that love us, also want to see us succeed.
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Whether they are relatives or not, each stylist is allowed 3 humans to whom they provide discounted services inside the salon.
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1 per month
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1 per month with an additional hair color fee.