FAQs

Are you feeling a little lost? Check out our lists of frequently asked questions to gain some more insight.

  • The salon operates without setting specific open and closed hours since each stylist sets their own schedule. Your stylist will notify you of their unique hours.

  • We have a strict 24-hour cancelation policy. This isn’t anything personal; it’s just business. Our policy is in place out of respect for our guests and to protect our team. Click here to view our cancelation policy.

  • A consultation is required for all New Guests. The timing is wrapped up into all options labeled “New Guest.” To prevent a disappointing message about rescheduling, please only schedule New Guest Services.

  • Be sure to check your email inbox and your junk folder for a confirmation email concerning your booking at Beauty Junkie. If you do not find an email, something has gone wrong and you will need to go through the scheduling process again.

    Sometimes the system will have a hiccup, particularly when you are not signed in or are a new user. Just be sure to sign in before starting the scheduling process.

    • Click the Book button under your preferred artist.

    • Take a moment to read the session descriptions before diving in.

    • Select your session.

    • Select a date and time.

    • Follow the prompts from there.

  • There are a few ways you can go about this puzzle.

    • Set up a session for a consultation. We love to chat about hair!

    • Contact your artist directly.

    • Select a session that mentions the word “transformative.”

      No matter how large or small the transformation is, extra time is needed to form a plan of action before diving in.

  • Silent appointments can be beneficial to guests who want to unwind, have tasks to achieve while in the chair, or have personal preferences that align with a quieter experience.

    When opting for a "Silent Appointment," our artists will communicate with you only regarding your hair goals. Casual conversations will be kept to a minimum to ensure minimal interaction.

  • If you need to get in during a time when your stylist is busy with other guests, opt for another artist. All of the artists at Beauty Junkie keep current records of your color formulas just for these occasions. Each of them is more than happy to share your formula and your love with the other trusted stylists in our shop.

    Some stylists do not accept online bookings or their online scheduling is restricted. If this is the case, just reach out to your preferred artist directly.

  • We apologize for this snafu. What has happened is we installed a new system for scheduling appointments. Even though it appears that this is part of our website, it is actually a separate piece of software that is integrated here for the convenience of booking appointments in the location you are familiar with. Since it is new, it requires a new account. Simply click the link that says “I don’t have an account” and set up a new one. Again, we are sorry for the inconvenience.

  • Reach out to us via text and we will happily answer your questions.

  • Yes, we are! Are you a stylist looking to grow? Check out our career page by clicking here. We'll be in touch!

General Questions

  • Pricing based on time is more complex than billing for the duration of the active time spent performing the service. We charge for the duration of the session booked.

    This is where consultations come in very handy. Your artist will quote you the time needed to achieve your goals. If your artist misquotes the time and runs over, you may not have to pay for the extra time.

  • Yes. Our minimum session is 1 hour. If you are used to spending less than this amount of time in the salon, we understand.

    • The extra time can be filled with extra pampering.

      • dry or damaged hair treatment

      • scalp treatment

      • iron-work

      • straight razor neck shave (This is only if your artist is a licensed barber. We have at least one barber, our owner, on staff at all times. )

    • If you are in a hurry and your artist can complete your goal early, you are not required to remain in the salon for the duration.

      • Let your artist know ahead of time that you are in a hurry. They will let you know if a faster pace is an option or not.

  • Regardless of age each client has a one hour minimum, and children under 13 must be accompanied by someone not having a service done.

  • Services are classified by session time. This means that guests are scheduled and charged by the session, not by trending prices, age, or gender.

    There are a few things you can do if you are unsure about the timing of your appointment.

    • If you’re torn between different session durations, opt for the longer time. We can edit it from our end if need be.

    • Book a shorter session for a consultation.

    • Send your artist a text and they will happily put you on the right path.

      • You can contact each artist from their profile page, linked on our artists page.

  • Reach out to us via text and we will happily answer your questions.

Hourly Pricing Questions